Accelerator program with hands-on support, plus option to add modules, to ensure your machine learning projects are set up and maintained efficiently, giving you peace of mind.
Trusted by the World's Most Innovative ML and AI Teams
Support You Can Count On
Core+ customers get exclusive access to Seldon’s support teams for everything from installation to strategic guidance on new ideas.
Aimed to help teams maximize their use of Core with expert-led, data-driven recommendations to optimize, improve, and scale their deployments. These can include:
- Survey Implementation: To capture essential data to inform recommendations, such as system upgrades (e.g., Kubernetes) and environment-specific optimizations.
- Recommendation Generation: Provides strategies for production readiness, monitoring, and efficient model deployment.
- Ongoing Engagement: Regular check-ins ensure continuous support and evolving recommendations based on real usage metrics.
Accelerator Program
Accelerator program that offers tailored recommendations to optimize, improve, and scale through bespoke, data-driven suggestions.
Seldon IQ offers tailored training programs for teams of all sizes, available as customizable Core+ plans or standalone add-ons:
- Teams: For smaller organizations needing occasional deep-dive sessions and additional training.
- Professional: Designed for fast-growing teams requiring tailored technical sessions and workshops.
- Enterprise: A custom approach for organizations with multiple teams and business units.
Seldon IQ packages offer a comprehensive session catalogue to choose from covering platform UI, SDK & API, model deployment, CI/CD, security (OPA/RBAC), performance tuning, upcoming features, and custom sessions designed to meet specific needs.
Seldon IQ
Achieve exponential results through customized enablement, workshops, and certifications.
Seldon Support provides hands-on assistance tailored to your operational needs, ensuring reliable performance and seamless ML and AI deployment, our support includes:
- Service-Level Agreements (SLAs): Guaranteed response times and resolution targets to keep your models running smoothly.
- Dedicated Customer Success Manager: A single point of contact for proactive guidance, optimization, and strategic support.
- Customer Portal: A centralized hub for managing support tickets, accessing documentation, and tracking system updates.
- Expert Troubleshooting & Performance Tuning: Hands-on assistance to resolve technical issues, optimize deployments, and improve system efficiency.
Seldon Support ensures you have the expertise and resources needed to put models in production at scale with confidence.
Support
Success Manager, exclusive support channels, SLAs, and system evaluations, setup checklists, and more.
+ Module
LLM Module
Available to Core+ users, Seldon’s LLM Module helps take your AI projects from concept to deployment. Effortlessly scale and innovate with a powerful suite of capabilities designed to optimize and transform your business.
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